Rayna tours Sucess Story

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Rayna Tours and Travels is a DTCM-licensed, top-tier Destination Management Company (DMC). It was established in 2006 with its headquarters in Dubai. From inception, Rayna Tours has made it very clear that the quality of the end-customer’s experience is what matters the most to them. To this end, they have turned over every rock to provide outstanding touristic service to their B2C customers.

Adopting the Latest Tourism Technologies

In order to ensure consistent services to their customers, Rayna Tours has taken the technology route early on and set up various systems to streamline their business. However, over time, Rayna Tours discovered that the systems that they had in place were not sufficient to effectively organize, coordinate and access the labour force, jobs and tools they needed. Rayna Tours therefore turned to Technoheaven’s tourism technology, featuring an extensive task management system that’s integrated with online booking technology. This technology offers high-end functionalities with a user-friendly interface, a unique filtering tool and a customizable email notification. It also comes with an integrated time monitoring system that takes care of all things travel, including tour and hotel reservations, contracts, operations, and distribution systems. Technoheaven Travel Management Systems have the tools that can help Rayna to obtain a clear insight into the end-customer's travel needs, which in turn help them to come up with innovative and fit-to-market advertising campaigns that flow with their marketing needs.

A Satisfied Customer

Rayna Tours has expressed itself very satisfied with the results that they are getting by deploying Technoheaven’s suite of travel management tools. The end products that they are able to devise using these tools are making Rayna’s customers happy as well, as everything is coordinated to the least factor. Rayna would be happy to recommend Technoheaven’s exclusive travel management technology to other service providers who are keen to provide optimum travel services to their end customers.

Mobile Apps for Trouble-free Bookings

Most businesses these days have a mobile app that their customers use to avail their services. Mobile apps help businesses to provide access to instant, guaranteed customer service to their demographic. Rayna Tours will be deploying Technoheaven's mobile application solution which will aid Rayna’s end customers to book the services they want, whenever they want and from wherever they are. They can do this via smartphones and other handhelds. This mobile app will greatly contribute to Rayna’s brand recognition and recognition of its premium products and services. Technoheaven possesses an impressive range of custom programming expertise; this includes the latest mobile technologies for Android and IOS. They have excellent apps that are customized for iPhone, iPad and Apple watch as well as for Android phones.

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When your idea is transformed into reality, and the result is better than expected, there’s no other feeling that comes close to it. Our need for efficient, customizable travel agency software was fulfilled by the Techno Heaven. Thank you, guys for giving us exactly what our business needed.

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Manoj Tulsani

CEO
raynatours.com
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